Refund, Return, and Cancellation Policy

Refund, Return, and Cancellation Policy

Thank you for choosing www.pocketyourdeal.com. We’re committed to providing you with high-quality products and services. Please carefully review our Refund, Return, and Cancellation Policy as follows:

1. Refund Policy

We understand the importance of your satisfaction with our products. While we prioritize exchanges for any damaged or defective products, we do offer refunds if an exchange is not possible.

To initiate the refund process, we require the following:

1. A 360-degree video footage capturing the unboxing of the product.
2. The video should clearly show the packaging, contents of the package, and any defects or issues with the product.

2. Return Policy

We do not accept returns for any reason other than receiving a damaged or defective product. If you believe you have received a damaged or defective item, please contact our Customer Support Team within 3 days of receiving your order. We may request a 360-degree video footage capturing the unboxing of the product or photographic evidence of the damage or defect. Once we verify the issue, we will provide you with instructions on how to proceed.

3. Exchange Policy

We will exchange products that are damaged or defective upon receipt. If you believe you have received a damaged or defective item, please contact our Customer Support Team within 3 days of receiving your order. We may request a 360-degree video footage capturing the unboxing of the product or photographic evidence of the damage or defect. Once we verify the issue, we will provide you with instructions on how to proceed with the exchange. We do not offer exchanges for any other reasons.

4. Cancellation Policy

We do not allow order cancellations. Once an order is placed and confirmed, it cannot be canceled. Please review your order carefully before completing the purchase to ensure that all details are accurate.

5. Contact Us

If you have received a damaged or defective product or have any questions related to your order, please contact our Customer Support Team at support@pocketyourdeal.com or WhatsApp: 7557884828. We are here to assist you.

6. Exceptions

In cases where your local consumer protection laws grant you specific rights that override our policy, we will adhere to those legal requirements.

By making a purchase with us, you acknowledge and agree to our Refund, Return, Exchange and Cancellation Policy as stated above.

We reserve the right to update or modify this policy at any time, so we encourage you to review it periodically for any changes.